Corporate Office

It takes a team effort to keep the TWO MEN AND A TRUCK® franchise system moving, and that’s where the Michigan Support Center comes in!

Located in Lansing, Mich., - the home of TWO MEN AND A TRUCK – the Michigan Support Center is the brand’s central hub, employing more than 180 people in a variety of positions covering key areas of the business. This includes finance, human resources, marketing, sales, consulting, training and development, information technology, and much more.

The MSC is now home to TWO MEN AND A TRUCK, TWO MEN AND A JUNK TRUCK®, and members of the Merry Maids team, all working together under the umbrella of ServiceMaster® Brands. The building hosts plenty of training events for brand team members and offers an extensive list of educational resources for franchises to consume while focusing on growth at all levels.

Team members at the MSC live each day following TWO MEN AND A TRUCK core values, which include being our best and having fun while continuing to support the brands who call the MSC home!

Randy Shacka, President

Perks and rewards of working at the corporate office include:

  • Competitive salary
  • Health benefits
  • Paid time off
  • Paid holidays
  • 401K
  • Bonus program
  • Ongoing training opportunities
  • Career advancement
  • Social events
  • Fast-track to becoming a franchisee through scholarship program
  • Supporting local non-profits through volunteer opportunities

Remote Work

The Michigan Support Center is proud to offer remote and hybrid positions for team members in select roles. We believe flexibility is key to a happy and productive work environment. Remote and hybrid positions are dependent on the role and area of work, and is communicated to candidates during the hiring process.

Job Types

The TWO MEN AND A TRUCK corporate office has a wide variety of job positions in all areas of the business with a goal of providing overall support to the brand and our franchises nationwide.

Below are corporate office departments that provide support.

IT

IT employee on computer
Like any business, IT support goes a long way in the success of our business, and we have a dedicated IT department for our brand to make sure our company is running smoothly and efficiently within the technological world to create positive customer and employee experiences.

Finance/Accounting

Employees analyzing data
A finance department is critical to any business and TWO MEN AND A TRUCK is no different. This team monitors and tracks the overall financial status of the entire brand, while also working individually with franchises to give them best practices for putting together budget plans and recommendations to ensure they’re staying profitable.

Human Resources

Two Men And A Truck Human Resources Position
To keep all of these other departments running effectively to support the brand, we need to continue bringing on motivated and enthusiastic team members to support our ongoing company growth. The human resources department keeps fresh faces coming through the door and builds out a positive employee experience to ensure they’re supported in their growth both personally and professionally.

Marketing

Franchise marketer smiling
No brand is complete without a strong marketing team that can deliver new ideas and creative materials! That’s exactly what our marketing team does. This team is responsible for staying on top of digital and grassroots trends while building out ideas and strategies nationally for the brand. The team also develops best practices and tactics for our franchises, so there’s a good mix of working on the big picture while supporting franchises around the country as they continue to raise brand awareness.

Operations/Franchise Support

Woman on Phone with customer
Since TWO MEN AND A TRUCK is a franchised company, the support we offer our franchises goes a long way in helping us reach our overall goals. The operations and franchise support teams are a lifeline for franchises from the minute they open their doors, helping them to build a strong team and an operational plan, while offering ongoing support as they navigate the moving industry along with their daily processes.

Compliance

Compliance specialist helping Franchisee
Within a franchised brand, compliance and following brand standards is a must to ensure consistency among all franchise offices. That’s where our compliance team comes in. This group works to ensure all standards are being met with team members, trucks, equipment, franchise buildings, and more to ensure the customer and employee experiences match from franchise to franchise.

Sales

CSR on Call
Our corporate sales support team is dedicated to assisting our franchises as they put together franchise sales plans and training for their teams in order to achieve sales goals. They also offer training and support for franchisees as they hire new team members as well as ongoing training with the most up-to-date sales tactics to maximize efficiency and increase sales lead conversions.

Customer Care

Customer Care on Call
The TWO MEN AND A TRUCK customer care team is a crucial part of the customer experience. This team works endlessly to ensure customer needs or concerns are met in a timely, helpful fashion. This team is available to answer calls customers may have about their move and assists in connecting the customer with a franchise for moving needs or if they’ve encountered issues during their moves. The team also works closely with the marketing department to assist with social media efforts and customer responses.

Training

Manager training employee
Training is a huge piece of who we are at TWO MEN AND A TRUCK and it’s something we don’t take lightly. From training our franchise frontline teams before they ever step foot on a move to training CSRs, managers, and other specialty positions to ensure they understand their roles and expectations, our corporate training team is constantly building new programs, webinars, and classroom-style material for TWO MEN AND A TRUCK franchisees and their teams to keep them up-to-date on the job.

To view all available job opportunities at the Michigan Support Center, click the button below and start your next career journey with one of our ServiceMaster Brands companies today!

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